TRUST IN CHATGPT: AN EMPIRICAL ANALYSIS OF THE INFLUENCING FACTORS
Stegner, Maria (2024-06-19)
TRUST IN CHATGPT: AN EMPIRICAL ANALYSIS OF THE INFLUENCING FACTORS
(19.06.2024)
Julkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty.
suljettu
Julkaisun pysyvä osoite on:
https://urn.fi/URN:NBN:fi-fe2024080563630
https://urn.fi/URN:NBN:fi-fe2024080563630
Tiivistelmä
ChatGPT has taken the world by storm, growing faster than any other platform in history. With
the rapid emergence and adoption of ChatGPT the issue of trust into the technology and its
answers becomes an important issue. With a series of semi-structured interviews this paper
examines the factors affecting trust into ChatGPT itself and the output the algorithm provides.
The study suggests that peer’s positive opinions on the algorithm increase trust on ChatGPT and
occupational background has an impact on it. Perceived data privacy risks and negative
perceptions of ChatGPT’s future impact were found to decrease trust in ChatGPT. Trust in
ChatGPT’s output was shown to positively correlate with increased experience using ChatGPT.
the rapid emergence and adoption of ChatGPT the issue of trust into the technology and its
answers becomes an important issue. With a series of semi-structured interviews this paper
examines the factors affecting trust into ChatGPT itself and the output the algorithm provides.
The study suggests that peer’s positive opinions on the algorithm increase trust on ChatGPT and
occupational background has an impact on it. Perceived data privacy risks and negative
perceptions of ChatGPT’s future impact were found to decrease trust in ChatGPT. Trust in
ChatGPT’s output was shown to positively correlate with increased experience using ChatGPT.